Ongoing Support
for returning clients
Updates, tweaks, and advice when you need it, without starting from scratch.
Catalyst Boost
Need to make a call on something? Let’s figure it out.
Sometimes you just need to talk it out with someone who already knows your business. We’ll work through one key decision or challenge together, so you walk away with a clear next step.
$150 CAD
(Returning clients only. Get a $50 credit toward a Launchpad Boost if you book within 7 days.)
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Here are some of the conversations returning clients and I have tackled together recently:
About visibility and credibility
“I’ve been featured in the media - how do I show that off so it feels credible, not braggy?”
“I’m giving a seminar, and there’s an option to buy digital or print ads - can we talk through which makes the most sense?”
“I’d like to invite clients to an exclusive event - can you walk me through how to email them without it feeling spammy?”
“I got a negative review on Google - how do I handle it now that I’ve fixed the issue?”
About selling and promoting
“I want to clear out old inventory before my new line launches - what’s the best way to do that?”
“I want to create special offers for the holidays - can we talk about pricing and presentation?”
“I have a booth at the One of a Kind Show, and I want an easy way to take wholesale orders while I’m there.”
“I have an idea to collect emails at an event - can you help me set it up so my team doesn’t have to think twice?”
About smooth operations
“I’m allowing customers to pick up their orders - can we sort out how to set this up so it doesn’t get overwhelming?”
“I’d like to update my announcement bar so customers know we’re relocating - can you walk me through how to do that myself?”
“I’m getting a lot of referrals - how can I filter out people who aren’t a good fit before I get on a call?”
“I’d like to refer trusted experts to my clients - how can I make that easy?”
"Since 2010, Nikki’s been my steady go-to through every major shift and turning point. Her perspective and hands-on support help me focus on what matters most - serving my clients - and that focus has grown my business in ways I didn’t expect.”
Vanessa Benedict, Silverbirch Wealth Management
Launchpad Boosts
When your site needs an update, you just need it done.
Whether it’s a new page, fresh content, a feature launch, or behind-the-scenes improvements, I’ll take care of it.
Projects start at $250 CAD.
Here are some of the ways we can help.
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Update your theme or migrate to a new one
Migrate your site to a new platform
Create or optimize landing pages
Improve your contact page with forms, calls to action, and helpful info
Add live chat or interactive features
Add or optimize lead generation tools (pop-ups, forms, integrations)
Update or add plugins or apps
Update address and contact info site-wide
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Bio and About Page Enhancement
Portfolio Curation and Optimization
Client Testimonials Page or Section
Short Video Editing for Website Use
Create a Private Client Portal
Create or update your online industry profiles
Design and update branded PDFs (rental kits, CVs, reference letters)
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Appointment Booking Integration
Create dedicated pages to spotlight individual services
Client Case Studies
Add or update team bio pages
Long-form sales page
Client Communications & Conversion Assets:
Write and edit newsletters
Draft important client emails
Develop intake and feedback forms
Create seminar and workshop materials
Write ad copy for new services or promotions
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Product Page Optimization
Improve your shipping and checkout experience
Private Wholesale Portal
Basic product photo editing
Refresh seasonal content and promotions throughout the year
Update FAQs, policies, or returns info
Set up pop-up offers and lead capture tools
“Knowing Nikki’s there puts me at ease and her honesty and no-BS approach is refreshing and much appreciated. When I get one of those sketchy emails from ‘Google,’ she’s an email away. When it’s time to launch something new, we hop on a call and I’m off to the races."
Stephanie D’Amico, Samora’s Fine Foods
Already a client?
When you’re ready for a Boost, you know the drill. Drop me a note and we’ll get it sorted.